Shipping policy

Thank you for shopping at dirndlpink. We are dedicated to delivering your order safely and on time. This Shipping Policy outlines how we handle the processing, shipping, and delivery of our products.

If you have any questions, please contact us at [email protected].

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation.
  • During peak seasons or sale events, processing times may be slightly extended.
  • You will receive a confirmation email with tracking details once your order is shipped.

2. Shipping Destinations

We ship worldwide. Currently, dirndlpink offers delivery to most international destinations including:

  • North America
  • Europe
  • Asia-Pacific
  • Middle East
  • Select countries in South America and Africa

If your country is not listed at checkout, please contact us for assistance.

3. Shipping Methods & Delivery Times

We offer standard and express shipping options. Estimated delivery times:

RegionStandard ShippingExpress Shipping
USA & Canada5–10 business days2–5 business days
Europe5–10 business days2–5 business days
Asia-Pacific7–14 business days3–6 business days
Rest of the World10–20 business days4–8 business days

Note: These are estimated delivery times. Delays may occur due to customs or local postal services.

4. Shipping Fees

Shipping fees are calculated at checkout based on destination, weight, and shipping method selected. Free shipping may be offered for qualifying orders or promotions.

Customers are responsible for any customs duties, taxes, or import fees that may apply.

5. Order Tracking

Once your order ships, you will receive an email with a tracking number and link to track your parcel. If you have not received tracking info within 5 days, contact us at [email protected].

6. Customs & Import Duties

International shipments may be subject to customs inspections and import duties upon arrival in your country. These charges are not included in the item price or shipping cost and are the responsibility of the buyer.

dirndlpink is not liable for delays caused by customs.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal to pay customs fees, we will contact you. Re-shipping may incur additional charges.

8. Lost or Delayed Shipments

If your package is significantly delayed or appears lost, please contact us. We will assist in filing claims or locating the shipment.

Please note that dirndlpink is not liable for shipping delays caused by carriers, weather, customs, or other external factors.

9. Pre-orders & Backorders

If your order includes pre-order or backordered items, we will notify you of the estimated shipping date. Orders containing both in-stock and pre-order items may ship together unless requested otherwise.

Questions?
We’re here to help. Contact us at:
📧 [email protected]

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